A Zscaler webStory
How?
Wait...
“Cybersecurity” can do that?
This is their story…
Careem
was founded in 2012 as a website-based service for corporate car bookings in the Middle East.
Careem was extremely successful and sought to remove any obstacles to continued growth.
Despite this incredible success and being acquired by Uber in 2019, it faced some serious limitations, caused by its legacy castle-and-moat approach to cybersecurity.
Peeyush Patel,
CIO and CISO, Careem
“We realized our legacy security infrastructure was a considerable drain on our resources… We needed to modernize our entire security approach.”
Enter
Zscaler Zero Trust Exchange platform provided:
￭ Improved security posture
￭ Greater business agility
￭ Increased productivity
￭ Superior user experience
￭ Reduced cost/complexity
The outcome?
According to Peeyush
“...a big win for our business.”
Peeyush Patel,
CIO and CISO, Careem
Eliminating the legacy VPNs and firewalls had a multitude of benefits for Careem:
￭ Reduced costs by ~55%
￭ Prevented ~15,000 monthly
threat violations
￭ Enabled business growth
The net promoter score (NPS) - a measure of satisfaction - increased by 70% among employees.
ZPA vastly improved the user experience.
An application or performance issue used to take employees many hours or days to resolve. Zscalar significantly improved that.
Careem was able to scale support and rule out their network in minutes:
￭ Mean time to resolve (MTTR)
improved by 62%
￭ Enabled a doubling in the
workforce with the same Infosec staff
￭ Provided a superior user experience.
What was the impact on development?
Peeyush Patel,
Careem’s CIO and CISO
“... we’ve regained approximately 20,000 development hours annually” …and... we’ve lowered costs associated with our legacy firewalls and VPNs by approximately 55%...”
Peeyush Patel,
Careem’s CIO and CISO
“Zscaler is the proven leader for providing a complete, fully integrated, scalable, and reliable platform to address the multiple security challenges today’s enterprises face.”